2015年9月13日 星期日

一般打電話用語

. 2015年9月13日 星期日

Making Phone Calls 打電話
Part I Hold on, please. (請等一下)
A: Hello, Is Nancy there? 哈囉,萳西在家嗎?
B: Yes, she's in. Who's calling, please? 是的,她在。請問哪一位?
A: This is Jerry calling. I'm Nancy's classmate. 我是傑瑞。我是萳西的同學。
B: Hold on, please. 請等一下。

Part II Can I leave a message? (我可以留言嗎?)
A: Hello, May I speak to Ms, Lin? 哈囉,請問林小姐在嗎?
B: I'm sorry, but she's out now. 很抱歉,她現在不在。
A: Can I leave a message? 我可以留言嗎?
B:Certainly. Go ahead please. 當然可以。請講。


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 應用單句:
i) 打電話
1. Hi! May I speak to Mr. Wang, please? 嗨!請問王先生在嗎?
2. Is Peter there? 彼得在家嗎?
3. Is Peter in? 彼得在家嗎?
4. Hello, Mary please. 哈囉,請找瑪麗。
5. I'd like to speak to Peter, please. 麻煩請找約翰。

ii) 接聽電話
1. Hello, This is Danny speaking. 哈囉,我的丹尼。
2. Who's calling, please? 請問你是哪位?
3. Who's speaking, please? 請問你是誰?
4. May I have your name? 您哪位?

iii) 本人接聽
1.Yes, speaking. 是,我就是。
2.Yes, this is 人名 speaking. 是,我是﹍﹍﹍。

It belongs to_______________
vi) 撥接不通
1. Sorry, s/he is not home now. 抱歉,她/他現在不在家。
2. Sorry, s/he』s out now. 抱歉,她/他現在不在。
3. Sorry, s/he 『s not in. 抱歉,她/他現在不在。
4. I'm sorry. S/he is busy now. 抱歉。/她他現在正在忙。

v) 轉接
1. Extension 224, please. 請轉分機224。
2. Please put me through to Mr. Wu. 請幫我接吳先生。

vi) 稍候
1. One moment please. 請稍候片刻。
2. Hold on, please. 請等一會兒。(請別掛斷。)
3. Just a minute, please. 請等一會兒。
4. Just a moment, please. 請稍候。
5. Just a second, please. 請等一下。
6. Wait a minute, please. 請等一下。
7. Hold the line, please. 請不要掛斷。

vii) 聽不清楚
1. Sorry. I can』t hear you (very well). 抱歉。我聽不(太)清楚。
2. Sorry. Would you speak louder? 抱歉。請你講大聲點好嗎?
3. Pardon?
4. I'm sorry? 可以麻煩你再說一遍好嗎?
5. Excuse me?

viii) 留言
1. Would you like to leave a message? 您要留個言嗎?
2. May I take a message? (請對方留言時用)
3. Can you leave a message? 您可以留個言嗎?
4.Just tell him/her I called. 告訴他/她,我打過電話。
5. I'll try later.   我待會兒再打。
6. I'll call back later. 我待會兒再撥。
It belongs to_______________
7. May I leave a message? 我可以留個言嗎?
8. Can I leave a message? 我可以留個言嗎?
9. Please ask him to call me back. 請他回撥個電話給我。
10. Please ask him to give me a call. 請他打個電話給我。

ix) 打錯電話
1. Sorry. I have the wrong number. 抱歉。我打錯電話了。
2. I'm sorry. You have the wrong number. 抱歉。你打錯電話了。

x) 結語
1.It's nice to talk to you.  很高興跟你談話。
2. Thank you for calling. 謝謝你打電話來。
3. Please call again.            請再打電話過來。
4. I'll call you again.          我會再打電話過來。

xi) 其他應用
1. I'll get it. = I』ll answer it. 我來接。
2. I want to make an international call. 我想打國際電話。
3. International call, please. 我要打國際電話。
4. Can I make a direct call? 我能直撥嗎?
5. Collect call, please. 我要撥對方付費電話。

過去式、
---- 用以表示過去的動作、狀態、存在或經驗。通常與{過去的時間副詞}合用
過去式的時間副詞為:two days(hours, weeks...) ago. yesterday. last night(或week, month, year, Sunday), at that time(moment), then, the other day, before,
the day before yesterday
例:
He went on a picnic to Ang-Ping last Sunday.
Did you ever hear of such a thing?
He was here just an hour ago.


被動式
如果主語是動作或狀態的「發出者」,動詞就用主動語態;
如果主語是動作或狀態的「承受者」,動詞就用被動語態。

1.「現在簡單式」
主動: Many people speak English.
被動: English is spoken by many people.

2.「過去簡單式」
主動: The Tigers won the game.
被動: The game was won by the Tigers.

3.「未來式」
主動: Mary will clean the house.
被動: The house will be cleaned by Mary.

4. 「現在完成式」
主動: He has done his English homework.
被動: His English homework has been done by him.

5. 「現在進行式」
主動: Mr. Wang is teaching English.
被動: English is being taught by Mr. Wang.

6.其他被動
1.「授與動詞」 -- give (給)、 buy(買)、sell(賣)‥‥‥等
主動: He gave me a pen.
被動: I was given a pen by him.
A pen was given to me by him.

2.感官動詞 --- see(看見),watch(看),hear(聽),listen to (聽)
主動: Someone saw him run along the street.
被動: He was seen to run along the street.

3. 使役動詞 -- make, let ,have
主動: My father makes me wash his car.
被動: I am made to wash my father's car for him.

完成式
用來表示「到目前的經驗」、「過去某時到現在已完成或未完成的動作」或「某事持續了多久」。
肯定句 主詞+have/has+p.p.(過去分詞)……
否定句 主詞+have/has+not+p.p……
疑問句 Have/Has+主詞+p.p………?
簡答句 Yes, 主詞+have/has/. / No, 主詞+have(has)+not.

三種用法:
a. 表示從過去到現在曾有或未曾有的經驗。(常和ever(放在疑問句)、never、before、once、twice…合用)
例: I have seen that movie twice. 我曾看過那部電影兩次。
Have you ever seen that movie? 你曾經看過那部電影嗎?

b. 表示從過去到現在已完成或未完成的動作,常與already(已經)、just(剛剛)、yet(尚未)合用。
例: He has already left Taiwan. 他已經離開台灣了。
Mary hasn't finished her homework yet. 瑪麗尚未做完她的功課。

c. 表示到目前某事持續多久。常與 for+一段時間,since「自從」,how long「多久」連用。
例:They have learned English for two years.
= They have learned English since two years ago.
(原問句) How long have they learned English?



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